To insure your satisfaction, every order is carefully inspected and packaged.
We ship using USPS Priority Mail or UPS, depending on size
of order and delivery location.
Additional Shipping Information:
All products are shipped from our Florida Facility 1-3 days from
order date. Smaller orders are shipped USPS Priority 2-3 day
shipping. Larger quantity orders will be shipped UPS ground for
the continental U.S. Shipping outside of the U.S. may incur
additional shipping charges that will be due prior to shipping and
will be submitted as a paypal invoice.
Damage to the Package:
The Carrier who delivers your order assumes all responsible for any damage or loss during shipping.
Take the following steps in the unlikely event your package should
1. Make your delivery person aware of any damage and ask them to make note as to the extent of the damage. Ask how you may file a claim for the damage or loss.
If the damage was not apparent at delivery time, contact the
Carrier as soon as you find the damage and ask for an inspection.
2. File a claim as soon as possible and get a damage claim number.
3. Keep all packaging materials in case the Carrier may wish to inspect the shipment.
4. Contact us with your Claims Number so we may expedite your replacement products.
Order not complete or wrong items:
To report any shortages or other problems with your order, contact
Customer Service within 48 hours. Please have your invoice number available to expedite the process.
We stand behind our product and our
top priority is complete customer satisfaction! All 8 oz single
jar orders are refundable if you are not satisfied with the
results of the product. Simply return the empty container within
14 days of purchase for a complete refund (Less any shipping
charges). Larger quantity jars and/or size containers are
non-refundable and non-returnable due to the nature of the
Protecting your personal information is important to us. The
information you provide to us is used for internal
purposes only. We do not sell or make public your information. We
take all measures to prevent loss, theft, or unintended use of
We may use your information
internally for sending newsletters, product updates, sales,
specials, additional services, etc. Upon your request, we will
remove you from our mailing list.
Online orders are sent through a secure connection with a
Secure Socket Layer (SSL). This encrypts your credit card
information using the latest technology to insure the best
protection of your information available.
Links to outside websites that may
request or collect your personal information is subject to the
terms of those sites. We are not responsible for the policies,
practices or content of the sites that we link to.
We hold the right to modify this
and supplying us with your information, you agree to the terms of
our Policies as listed on this site.
We ship to all U.S. States: Alabama,
Alaska, Arizona, Arkansas, California, Canada, Colorado, Connecticut,
Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa,
Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Mexico,
Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New
Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota,
Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South
Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West
Virginia, Wisconsin, Wyoming.